Monday through Friday 9:00am to 8:00pm
South Charlotte Location
10420 Park Rd
Charlotte, NC 28210
North Charlotte Location
9625 David Taylor Drive
Charlotte, NC 28262
Appointments, Fees, and Payment Methods
Our Charlotte, NC black counselors offer appointments Monday through Saturday and can usually see new clients within one to three days from their initial inquiry for services. Please be advised that unlike other therapy firms, we are an exclusive cash-based practices that does not take any health insurances. We do, however, charge a feasible rate of $100 for a one-hour therapy session with individuals, couples, and families seeking care. Our Charlotte, NC black counselors also provide extended sessions beyond one hour at $50 per each additional half-hour. Clients can use their flex spending or health savings account, in addition to cash or a credit card to cover the fees for services.
Process for Scheduling Your First Appointment
Step 1: Make the Call: Clients schedule appointments by phone by calling our direct office line at 704-817-0200. We believe the therapy process starts immediately so you will always be in direct contact with a member of our treatment team who can answer questions you may have about how therapy works.
Step 2: The Screening Process: Upon answering your call, our Charlotte, NC mental health counseling services staff will ask a few screening questions pertaining to your eligibility, availability, and other factors that ensure your therapeutic needs can be met in our practice. Couples who are currently engaging in physical violence are not eligible for couples’ therapy until the violence has stopped and the stoppage is verified after the completion of a certified Batters Intervention Program (BIP) for the abuser and individual therapy for the victim. Next, our staff will link you to one of therapist based on your desired appointment times and days of the week.
Step 3: Appointment Verification: Once an agreed upon appointment day and time is set, you will receive a text message with your appointment time, our address, a link directing you to create an account in order to complete an online registration form via our HIPPA compliant electronic medical records system ( https://crm.bestnotes.com/portal/bhic/v2 ) and a link to a pay-pal invoice for the first session fee. All invoices for the first session must be paid in full within 24 hours of attending your appointment. Until the invoice is paid, your Charlotte, NC mental health counseling service session will not be securely scheduled, and your appointment is subjected to change if another client desires the same time.